FDA Concludes Successful Inspection of BioPharma Services, Recognizing Excellence in Quality and Safety Following Comprehensive Review
Toronto, ON, September 23 — BioPharma Services Inc., a leading Contract Research Organization (CRO), is proud to announce the successful completion of a GCP inspection by the FDA at our clinical facility. The weeklong audit concluded with no Form 483 issued. This thorough inspection reinforced our commitment to safeguarding study participants, maintaining data reliability, and upholding the highest standards of integrity in our clinical trial processes. The FDA inspectors conducted a thorough and detailed audit of our operational methods, focusing on the reliability and integrity of our procedures and the overall quality of our work. We are pleased to report that the feedback we received was overwhelmingly positive, as BioPharma continues to build on its impressive track history of zero Form 483 observations.
“We take immense pride in maintaining the highest quality standards across all areas of our work,” said Vaideki Dharmaratnam, BioPharma’s Senior Director, Global Quality Assurance. “One inspector noted that BioPharma Services demonstrated a meticulous approach to its operations, emphasizing the reliability, integrity, and quality of its procedures. He highlighted the organization’s unwavering commitment to maintaining the highest standards in subject safety and overall work ethics.”
BioPharma Services remains dedicated to conducting research that meets the stringent requirements of health organizations worldwide. We continuously strive for improvements in the quality of our services and acknowledge the role of the FDA in helping us achieve this mission. Our goal remains to deliver research that is grounded in integrity, quality, and transparency, and ensuring the safety and well-being of all our study participants.
This inspection reaffirms our commitment to excellence, and we remain dedicated to delivering world-class research with safety and quality as our top priorities. Review BioPharma Services Full Regulatory History Here.
About BioPharma Services Inc.
BioPharma Services Inc. is a full-service Contract Research Organization (CRO) specializing in the conduct of Phase 1/2a and Bioequivalence clinical trials for international pharmaceutical companies worldwide. With a focus on scientific integrity, operational excellence, and adaptive processes tailored to each client’s needs, BioPharma Services has established a reputation for delivering high-quality results in the pharmaceutical and biotech industries. The company’s multidisciplinary team of experts, state-of-the-art facilities, and commitment to innovation make it a trusted partner for pharmaceutical innovation and clinical research advancements. Headquartered in Toronto, Canada, BioPharma’s comprehensive services also include Bioanalysis at our GLP Certified Laboratory, Scientific and Regulatory Affairs, Biostatistics and Safety Data Analysis (CDISC), Data Management and Medical Writing. For more information about BioPharma Services and its clinical research capabilities, visit biopharmaservices.com. Contact: Stephanie Phillips, Director, Marketing & Communications, BioPharma Services sphillips@biopharmaservices.com, 416-578-9786
What happened?
On November 20, 2025, BioPharma experienced a ransomware attack that resulted in the unauthorized encryption of several servers. Based on our forensic review to date, there is no evidence that any personal health information was accessed or removed from BioPharma’s network.
The majority of systems and data have been successfully restored from recent verified backups. Unfortunately, one accounting system was unrecoverable and lost. It contained a limited amount of information about clinical trial participants between 2007 and the date of the incident. It is important to note that there is no evidence that any financial information was removed from BioPharma’s network. Lost information was limited to participants’ names, addresses and payment amounts, and NOT financial or banking information.
Was any information accessed or stolen?
While the ransomware encrypted certain data, some of which could not be recovered, there is no indication that any personal health information or other personal data relating to clients or participants in clinical trials was accessed, copied, or exported by unauthorized parties.
What has been done?
BioPharma has contacted the Information and Privacy Commissioner of Ontario about this matter, as well as law enforcement. We have confidence in the security of our systems and feel we have done everything necessary at this time to continue operating safely and protect the sensitive personal information in our custody. We are actively monitoring systems to help defend against future attacks of this nature and are working to enhance our cybersecurity safeguards.
What can I do?
It is always recommended to be vigilant and report any suspicious activity to the appropriate authorities. Tips and resources for protecting your identity are available at https://www.priv.gc.ca/en/privacy-topics/identities/identity-theft/guide_idt/.
Who should I contact if I have questions?
If you have questions regarding this notice, please contact us at privacy@well.company. When reaching out, kindly provide your name and phone number so we can assist you promptly.
You may also contact the Information and Privacy Commissioner of Ontario (IPC), 2 Bloor Street East, Suite 1400 Toronto, ON M4W 1A8, 1-800-387-0073 or info@ipc.on.ca. You have a right to complain to the IPC, though it is not required, and we will fully cooperate with the IPC.
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